Shipping & Returns


SHIPPING

Our Aim is, to give you a friendly & efficient Service.
The Shopping Cart is in GPB, which means UK Pounds
The Postage Rates are calculated by the weight of each item, which get added automatically at Checkout, the rates are current Royal Mail Postage Prices.

UK Delivery
At Checkout you have the option to select your preferred choice of Delivery by clicking the appropriate box.
The choices are Royal Mail First Class, Royal Mail Registered, and Royal Mail Standard Parcels.
For your own peace of mind it may be advisable to pay the little extra for Registered (Recorded)Delivery when buying valuable items, such as jewellery etc.
First Class Mail will get sent with proof of posting only and normally takes 1-2 days.
Standard Parcel Delivery usually takes 3-5 Days.
You can pay at this time by Pay Pal ONLY
we always try to dispatch Orders within 2 Days.


International Delivery
You can pay by PayPal only, any Orders will be sent per Secure Airmail, the Shipping Rates are also calculated at the current Royal Mail Postage Rates by Weight plus the charge for the Secure Airmail Charge Rate.
We only ship within Europe at the moment.

PLEASE NOTE:
Rhyandrascauldron.com is not responsible or liable for any Taxes or Duties that may be applicable on International Orders

RETURNS:
We will fully refund money if you are unhappy with your purchase ... please return in UNUSED condition within 14 days ... all we ask is that you email us first to let us know, and then return the Goods to us. We cannot be held responsible for Breakages that occur unless you use registered delivery. Once received we will then refund your Payment .. we do NOT refund the Return Postage.

BREAKAGES .. All our items are checked for faults prior to being shipped and very carefully packaged in layers of bubble wrap. In the unlikely event that any item should be found to be damaged or defective in any way please contact us WITHIN SEVEN DAYS of delivery, then return the item to us in the original packaging and a replacement will be sent to you as soon as possible after we have investigated the problem. We will NOT refund the price of glass for a broken mirror, because the Royal Mail will not insure mirrors, so regretfully, these will be bought at your own risk, unless you ask us to send per special next day delivery, which will be charged for extra, please contact us per e-mail for that.

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